Frequently Asked Questions

New Heights Behavioral Health is a virtual behavioral health practice created to provide behavioral health services to those with low access to behavioral services. We provide various treatment options to address your behavioral health needs from a holistic perspective.
All Providers are licensed by their respective state board and/or national certifying body. Each provider goes through a rigorous hiring process and their credentials are verified prior to employment with New Heights Behavioral Health.
NHBH may prescribe psychotropic medication to treat your behavioral health condition. If you and your Provider decide you need medication to treat your condition, we’ll send your prescription directly to your pharmacy.
Virtual visits are just as effective as face-to-face visits. However, certain cases may require a face-to face visit, such as acute psychosis.
After an appointment is scheduled, you will receive an email to set up your patient portal. You will also receive a link that you’ll click on at your designated appointment date and time.
NHBH accepts most commercial insurances.

We also accept Visa, Mastercard, Discover, American Express. We honor Health Savings and Flexible Spending Accounts.