Question 1

Who is New Heights Behavioral Health (NHBH)?

Accepted Answer

New Heights Behavioral Health (NHBH) is a comprehensive healthcare practice that provides behavioral health and medical services to individuals across the US- in person and online.

Question 2

Are the Providers at NHBH professional?

Accepted Answer

Yes, all Providers at NHBH are licensed by their respective state boards and/or national certifying bodies. Each provider undergoes a rigorous hiring process, and their credentials are verified prior to their employment with New Heights Behavioral Health.

Question 3

Do you prescribe medication?

Accepted Answer

Yes

Question 4

Is a virtual behavioral health visit comparable to a face-to-face visit?

Accepted Answer

We offer virtual and in-person visits, but virtual visits are just as effective as face-to-face visits in most cases. However, certain situations, such as severe acute psychosis and esthetic services require an in-person visit.

Question 5

How do live video sessions work?

Accepted Answer

Once you schedule an appointment, you will receive an email to set up your patient portal. On your designated appointment date and time, you click on the provided link to initiate the live video session.

Question 6

How can I get started?

Accepted Answer

To get started with New Heights Behavioral Health, simply click here to begin the process.

Question 7

Do you accept commercial insurance?

Accepted Answer

Yes. NHBH accepts most commercial insurances and some state health plans. We strive to make our services accessible and affordable to all. Wellness and aesthetic services are usually self-pay. We offer financing options for wellness, behavioral, and Aesthetic services. Some Aesthetic services may qualify for FSA (Flexible Spending Account) or HSA (Healthcare Savings Account).

Question 8

What other forms of payment do you accept?

Accepted Answer

In addition to accepting various insurance plans, we also accept Visa Card, Mastercard, Discover, and American Express. We also honor Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). We offer financing through Care Credit.

FAQ